The Virtual Casino appreciates your choice of our
online casino; we hope to build a long term gaming
relationship with you, offering the most courteous
and attentive customer service on the net. You deserve
it!!
The Virtual Casino Management endeavors to provide
a prompt response, to all your emails, however,
some ISPs such as AOL, or your personal SPAM filter
may block our email response, or our mail may be
delivered to your Junk mail box.
Unfortunately these situations prevent us from absolutely
guaranteeing a timely response to your e-mail.
If you do not receive a response from us with in
48 hours of sending an e-mail, please call
us on our toll free numbers or contact
us on live chat. |
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If our casino personnel have been unable to resolve
any particular issue, or complaint, to your satisfaction,
Mr. Bryan Bailey (The Casino Meister),
an independent arbitrator will assist you
in resolving your problem.
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