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Some
promotional bonuses have a "CASH BACK" or insurance option. To
qualify for a cash back bonus, a player must not have any balance or pending
requests for payment in their account. |
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In
order to receive a cash back, the player must have redeemed the corresponding
coupon or requested a custom tailored bonus coming with a cash back prior to
making the deposit. Such custom tailored agreement must be confirmed by
email. |
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The
Player understands that the cash back portion is not automatically credited
as the deposit match coupon bonuses are. Once a player has a cash back
coming, they must contact support to have it manually credited to their
account. |
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In
the event a particular promotion has a cash back bonus associated with it,
players must request the cash back bonus within 72 hours of the deposit date
or lose the cash back. |
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The
purpose of a cash back bonus is to give players the opportunity to win their
deposit back. Unless otherwise stated, the maximum amount a player may cash
out off of a cash back bonus is their original deposit. |
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Likewise,
if a cash back accompanies a no max deposit the cash back, the most a player
may cash out is their original deposit and standard cash out rules apply. |
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Cash
back bonuses are treated like any other deposit bonus; as an additional bonus
added, if the original deposit and bonus is lost. The bonus rules will be
applied on total bonus (deposit match bonus + cash back bonus). So from cash
out, both the original lost bonus and the cash back will be removed before,
approving the remaining cash out up to the Original Deposit. |
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Gambler’s Insurance will
be awarded on your losses from the previous month;
to be eligible for the Gambler’s Insurance you
must have made deposits totaling $500.00 or more for
the calendar month, and may not have cashed out or
reversed a win. |
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Players have until the end of the first week of the
month to claim the Gambler’s Insurance from the
previous month. Players will not be credited for the
Gambler’s Insurance from farther back than one
month. If a player forgets to claim their Gambler’s
Insurance in time, they will lose the opportunity to
take advantage of it. |
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A player may only claim one type
of monthly insurance. For example: a player cannot
claim 10% insurance on a certain deposit method when
applicable plus the Gambler’s Insurance. They
may claim one or the other. |
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You may not request the 20% back, if:
- You have a cash-out pending or money in any
of your accounts related to the Virtual Casino Family.
- You are not a VIP. |
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You must play the bonus 10 times
before submitting cash out. The maximum cash-out on
Gambler‚s Insurance is 5 times the amount of
the Insurance money if you have not cashed out that
month. If you have cashed out, the maximum you may
cashout is the insurance bonus itself. |
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The Insurance is only against your deposit losses
not on winnings and Bonus money made from deposits
does not count towards losses. |
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