Withdrawals:

Withdrawals can be requested directly through the Casino Cashier section, using one of the following methods (Customer's choice).

Please remember that cash outs from Wire Transfers and E-Wallet deposits will take precedence over credit card deposits.

1. Neteller
2. Firepay
3. PrePaidATM
4. Citadel
5. On Demand Funds
6. ACH
7. Cashier's Check via a courier service minimum $100

Casino charges no fees on withdrawals, but the customer has to incur the fees charged by the respective organizations (courier charges/Bank charges etc) when they cash out their winnings.

ACCOUNTING HOURS
Monday - Friday - 9 AM - 5 PM EST It takes usually 5-7 working days to process the cash out request and another couple of days to send the money, depending on the cash out method. To enquire about your cash out status send an email to accounting@casinosupportcenter.com with your account number, confirm your full name and your contact info.

Providing us with an alternate choice for the cash out method will expedite the process.

Accounting will need authorization form with the detailed transaction sheet for your Credit Card transactions if you deposited using a Credit Card.