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Withdrawal Methods

  1. Withdraw money from your casino account by logging into your casino account and clicking on the cashier.
  2. Then click on WITHDRAW MONEY.
  3. Select the method of withdrawal from the displayed dropdown menu: MG Cash, Neteller, Overnight Express (Check), UsemyWallet, Wire Transfer or WU Cash.
**For a large majority of these methods there are fees involved. Please contact our customer support staff to find out what fees are associated with the withdrawal method that you choose.

The system is programmed to accept any payout request. However, this does not mean that the payout is being approved. All withdrawals that do not meet requirements associated with withdrawals (play through not met, amount requested too low, or any other problem) will be denied within 72 hours of the request.

All withdrawals that meet the cash-out requirements will be approved within 10-15 business days of the date the withdrawal was requested.

Players will be contacted within 48 hours of the approval to verify all personal information and to discuss current payout options. Players must have correct information (Email Address, Physical address, Phone numbers, E-Wallet account) to be paid.

Please keep in mind that we require documentation from all players before a withdrawal will be processed. If you have ever made a deposit in the past by credit card, you must fill out a Credit Card Agreement Form to process your payout. Please contact us to find out what documents may be required for your withdrawal.

Unless otherwise stated, there is a max cash-out of $2,000.00 per week. Weekly payments will be higher if you are a VIP player.

Due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval. In most cases, payments will be made within 7 –10 business days of approval; however there could be slight delays from time to time. Virtual Casino takes casino withdrawals very seriously and will get our players paid out as quickly.

For your convenience we offer a variety of Cash out methods and recommend customers, in order to expedite the process, supply us with alternate cash-out methods as well. Please find below the time frames for your cash out to be credited or sent to you. Please note that all time frames are calculated in Business Days (Monday through Friday. Holidays are not considered business days).

Re-depositing Withdrawals:

Once play through requirements associated with the bonus have been completed that you redeemed with your deposit, you do have the option of performing a real cash reversal. You cannot perform these reversals on your own. You must contact us to approve and help you with these reversals.

If you have remaining questions and/or desire more detailed information, please feel free to email our withdrawals department directly at:

Withdrawal Methods

Neteller Neteller:
You need to request a withdrawal of your funds via Neteller. There is no fee associated with a Neteller withdrawal. Please make sure we have your correct Neteller email address or account number.
Bank Wire Bank Wire:
You need to request a withdrawal of your funds via Wire Transfer. The minimum withdrawal via Wire Transfer is $900. Fee There is no charge for the first transfer of the month. Any fees involved will be deducted from the withdrawn winnings.
Bank Checks Bank Checks:
You need to request a withdrawal of your funds via Overnight Express. Due to the expense of bank processing and fees involved, the minimum amount is for $300. Overnight Express checks are sent securely via courier (Please note that couriers will not deliver to PO boxes) Checks will only be sent to the address on file. Any fees will be deducted from the withdrawn winnings.
  Cash Transfers:
You need to request a withdrawal of your funds via MG Cash or WU Cash. Please contact support for further details. Any fees will be deducted from the withdrawn winnings.

Contact Us:

If you can have questions about your withdrawal, you can contact our withdrawal department by chat, or by email at:


Please keep in mind that we strive to provide our customer with a safe and secure online gaming environment. For security reasons and our reciprocal protection; in order to cash out it is necessary that any customer, who deposits using a credit card, must complete a Faxback Form and send it back to us. Your information will be secured and kept in the strictest of confidentiality.
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