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The Virtual Casino appreciates your choice of our online
casino; we hope to build a long term gaming relationship
with you, offering the most courteous and attentive customer
service on the net. You deserve it!!
The Virtual Casino Management endeavors to provide a prompt
response, to all your emails, however, some ISPs such
as AOL, or your personal SPAM filter may block our email
response, or our mail may be delivered to your Junk mail
box.
Unfortunately these situations prevent us from absolutely
guaranteeing a timely response to your e-mail.
If you do not receive a response from us with in 48 hours
of sending an e-mail, please call us on our toll
free numbers or contact us on live chat. |
North America: 1-866-968-7946
/ 1-866-658-9751 / 1-888-824-6874
United Kingdom:
0-800-917-5205 |
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If you have any outstanding issues with Virtual, please bring
them to the attention of the Casino Manager,
using the following form and we assure a response within 48
hours.
If your query is related to a cash out, please make sure you
have conformed to the published casino rules and have submitted
all the required documentation.
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Call US/CA: 1-866-968-7946
/ 1-866-658-9751
UK: 0-800-917-5205 / International: +506-290-8929 |
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