 General
FAQ.
| 01. |
Q: |
What is Virtual
Casino? |
| |
A: |
Virtual Casino is a group of online casinos providing
true-to-life Vegas style gaming action in the comfort
and privacy of your own home. All casinos under the group
utilize Virtual Casino software, powered
by REAL TIME GAMING. |
|
| 02. |
Q: |
How do I get started? |
| |
A: |
First, open an account with us by downloading the free
Virtual Casino software located on the website home page.
Once downloaded, the Virtual Casino logo will appear on
your desktop.
Select "New Account" and enter your desired
username and password along with your contact information.
Please note that your password is case sensitive so pay
close attention to the case in which it is entered to
ensure a successful first login.
Now that your account has been created, click on the Virtual
Casino logo (V) on your desktop and enter the casino.
You have the option of playing for fun, or wagering real
money.
If you have any problems downloading the Virtual Casino
software, please refer to the technical FAQ's #1 and #2.
Otherwise, you can e-mail support@casinosupportcenter.com
for further assistance. For deposits and withdrawal options,
please refer to question #1 of the Banking FAQ's, or the
Bank Info section of the website. |
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| 03. |
Q: |
What games do you
offer? |
| |
A: |
We currently offer more than 75 exciting games
including:
6 forms of blackjack with multi hand option, Caribbean
Poker, Craps, Keno, Tri-Card poker, Slot Machines, Baccarat,
Let 'Em Ride, Pai Gow Poker, Red Dog, American and European
Roulette, War, Video Poker, Multi Hand Video Poker. We
also add new games as they become available. |
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| 04. |
Q: |
Is this legal? |
| |
A: |
International law is very complex, and we do not know
the specific laws that may apply to where you live. We
operate under strict compliance with all local laws, and
urge you to access our site only if you know that you
are in compliance with your local laws regarding online
gaming. International law and banking regulations require
Virtual Casino to request players from The Czech Republic,
Lithuania, Kazakhstan, Belarus, Thailand, Ukraine, Afghanistan,
Yugoslavia, Costa Rica, Indonesia, Bulgaria, Iran, Iraq,
Poland, Latvia, Estonia and Pakistan complete and return
a "Fax Back Form". |
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| 05. |
Q: |
Are my winnings
reported for tax purposes? |
| |
A: |
All transactions are strictly confidential. We will
not report any activity to any government agency. |
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| 06. |
Q: |
What currencies
do you accept? |
| |
A: |
All wagering is done in U.S. dollars. However, you may
make a deposit with any currency you like and we will
be glad to credit your account in U.S. dollars, at the
true bank exchange rate. |
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