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House Rules:
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By downloading any from TheVirtualCasino group, the player agrees to the following terms and conditions: |
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The player understands that they may have only one active account per player, per name, per family, per computer, per address and per credit card, unless by prior agreement by the Casino management. Use or creation of multiple accounts is strictly forbidden and may result in the forfeiture of ALL bonus funds received and winnings derived from such bonuses. Contact customer service if you have lost or forgot your username or password. |
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All account information supplied when opening a real money account must be completely factual. Wrong or incomplete account information will result in voided wins and closed accounts. |
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Players understand that it is imperative that the player safeguard all of their account information. If a second party obtains access to player account information through the player’s neglect, the casino will not be held liable for any resulting repercussions. |
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Only one type of bonus is permitted per player, name, IP addresses, Names, Addresses, Telephone Numbers or email addresses. Furthermore, the casino reserves the right to disqualify accounts from receiving bonuses with information that is deemed suspicious. The player is welcome to participate in the casino’s refer a friend program, as long as they understand that they will not receive credit for referring family or co-habitants. |
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Each promotion offered may have its specific restrictions depending on the promotion sent by the casino and/or its affiliates. The restrictions on the promotion super seeds all standard rules. Please read the restriction on the specific promotion before using it. Improper use of the bonus/free chip may result in forfeiture of winnings. |
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Promotional Money Rules:
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To qualify for withdrawal or payment, a player must wager the deposit plus bonus received by the number of play through requirements attached to the bonus used. Alternately, if the player has not used any bonus coupon, they may request a
payment at anytime. If you play on any bonus that you are not entitled to,
accounting may void the bonus and/or win. The chart below shows an example of most play through requirements and bonus percentages: |
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FOR REGULAR CUSTOMERS
Bonus Percentage |
Play through
All Games |
Play through BlackJack (if more than 50% play is BlackJack) |
Play through Real Series Slot Machines (if more than 50% play is RSVS) |
Cashable Bonus |
Maximum Withdrawal Limit |
Free chip |
20 times |
30 times |
20 times |
xxx |
Amount of Chip |
Comp Points |
10 times |
15 times |
10 times |
xxx |
5 times amount *
*unless previously cashed out. Than amount of comps only. |
30% or less |
10 times |
15 times |
10 times |
Fully cashable |
unlimited |
31-99% |
15 times |
20 times |
15 times |
Non cashable* |
15 times of deposit |
100-199% |
15 times |
25 times |
20 times |
Non cashable* |
10 times of deposit |
200-299% |
20 times |
30 times |
25 times |
Non cashable* |
10 times of deposit |
300-399% |
30 times |
40 times |
35 times |
Non cashable* |
10 times of deposit |
400%+ |
Min 40 time or higher
(Promotions Specific rules) |
Min 50 time or higher
(Promotions Specific rules) |
Min 45 time or higher
(Promotions Specific rules) |
Non cashable* |
10 times of deposit |
Cash back |
15 times |
20 times |
15 times |
Non cashable* |
Max of original deposit amount |
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FOR VIP CUSTOMERS |
Bonus Percentage |
Play through
All Games |
Play through BlackJack (if more than 50% play is BlackJack) |
Play through Real Series Slot Machines (if more than 50% play is RSVS) |
Cashable Bonus |
Maximum Withdrawal |
Free chip |
20 times |
25 times |
20 times |
xxx |
Twice of amount of Chip |
Comp Points |
10 times |
10 times |
10 times |
xxx |
10 times amount *unless previously cashed out. Than amount
of comps only. |
50% or less |
10 times |
15 times |
10 times |
Fully cashable |
unlimited |
51-149% |
15 times |
20 times |
20 times |
Non cashable* |
20 times deposit |
150-249% |
15 times |
25 times |
15 times |
Non cashable* |
10 times deposit |
250-399% |
20 times |
30 times |
25 times |
Non cashable* |
10 times deposit |
400%+ |
Min 30 time or higher
(Promotions Specific rules) |
Min 40 time or higher
(Promotions Specific rules) |
Min 35 time or higher
(Promotions Specific rules) |
Non cashable* |
10 times deposit |
Cash back |
10 times |
15 times |
10 times |
Non cashable* |
Max of original deposit amount |
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Promotions
are for a limited time only and the casino reserves the right to terminate
any promotion at any time without prior notice. |
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If
a player has a pending payment in any casino from TheVirtualCasino group, they may open accounts at additional casinos from the TheVirtualCasino group, however are not entitled to use
fully cashable or bonuses of over 100% unless the player receives written
authorization from management. |
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Unless
otherwise stated, a coupon code may only be used once per deposit. Likewise,
the Player may redeem one coupon code per deposit unless explicitly
advertised in the promotion. |
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The
player understands that they have the ability to request a payout and cancel
the withdrawal and place it back into their account balance. Such
"reversals" are not considered a ‘redeposit’ and will not be any
case is able to receive any type of bonus. A ‘redeposit’ will only be able to
receive a matching bonus when management approves the payout and re-deposits
it into the player’s account with the player’s consent. A redeposit bonus
cannot come with a cash back bonus. |
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Play-through
requirements do not include the following games: CRAPS, ROULETTE, WAR, BACCARAT AND SIC BO.
Upon the
casino manager's discretion, a client may be allowed to meet the play through
requirements using any of these 4 games. Please contact the casino manager
for more information. The player must have received e-mail conformation of
the rule change. |
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If
a Player uses a coupon designated only for certain game(s) and play other
game(s), then management has the right to void the bonus and winnings. |
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In
any case that the maximum cash out is applied; the casino reserves the right
to remove the excess, non cashable amount from the player’s account balance.
Similarly, when a player cashes out a win involving a non cashable bonus, the
bonus itself will be deducted from the cash out amount requested upon
approval. |
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The
maximum cashable bonus amount is $250.00
For VIP customers the max bonus cashable is $500.00 |
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If
a player has a withdrawal pending in their account, he/she may not apply any
bonus money to their next deposit, nor may they make a request for cash back.
If the cash out processing takes more than 48 hours and the customer would
like to make a new deposit he can claim up to a max bonus of 100% and there
is no cash back applicable. In any event the bonus should not be more than
100% otherwise the winnings will be forfeited, unless the player receives a
prior written agreement with management. |
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If
a request for a bonus is made or the player uses a coupon while having a
pending withdrawal, winnings may be forfeited on all the successive deposits
and the original deposit returned, this case is within the management's
discretion to grant otherwise. |
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Please
note, in the following events if a player wins without using a bonus or uses
a no max bonus, the 10 times of deposit as maximum cash out rule will apply
to the most recent deposit in which the winnings were generated if:
1. the sum total amount of bonuses received during the entire lifetime of the
account (or any other account opened in the casino) is 100% or more than the
total deposits made or
2. If on the past 2 deposits the customer received a bonus over 100%
3. A player requests the casino manager to redeposit any portion of a
withdrawal in pending
In order to by pass this lifetime max cashout rule,
the player must have explicit written permission from the casino before
making the deposit, and beginning play. |
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Only
one promotion may be applied at one time to any player and promotions cannot
be combined, unless otherwise stated. The player must request a bonus prior
to playing their deposit. If a player requests a bonus after playing on their
deposit, they will only be entitled to either a cash back bonus or a free
chip. The player understands that they must request their free chip and/or
cash back bonus associated with a previous deposit immediately before making
another deposit or redeeming another coupon or forfeit their free chip and/or
cash back bonus. |
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Players
from certain geographical areas must play twice the stated play through
rules, are not entitled to fully cashable bonuses and are not entitled to
redeem free chips: Denmark, Australia, Israel, Austria, Poland, China,
Finland, The Czech Republic, Lithuania, Kazakhstan, Belarus, Thailand,
Ukraine, Afghanistan, Yugoslavia, Costa Rica, Indonesia, Bulgaria, Iran,
Iraq, Poland, Latvia, Estonia and Pakistan. The casino reserves the right to
edit this list without prior notice as well as exclude any individual or
group of individuals from using any particular bonus. |
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If a player has been placed in a player class that excludes them from taking certain bonuses and opens another casino account with a skin from TheVirtualCasino family, the same restrictions and exclusions will be applied to their new account. |
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Players
are not entitled to accumulate slots bonus points (such as the Frozen Assets
Snowflake Bonus and the Diamond Mine Deluxe Bonus) off of any type of casino
promotional money/comps with the intention of hitting the previously acquired
win with a deposit with no bonus or a no maximum cashout bonus. Such wins will be considered null and void and will be removed
from the player's account, and their deposit returned. |
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RULES FOR PROGRESSIVE GAMES:
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With
Free Chips or any bonus of over 30% you are not allowed to play Progressive
games. To qualify for a claim on winnings for any of the progressive games,
the customer must not claim or use a bonus/coupon above 30%. The casino
reserves the right to nullify any winnings on any of the progressive games
generated from bonuses/coupons above 30%
Games that are excluded:
Table Games |
-
Caribbean Stud Poker |
Slot machines |
- Card Shark (5 reel slot machine)
- Crazy Dragon (5 reel slot machine)
- Shopping Spree (5 reel slot machine)
- Its good to be bad
- Light Speed.
- I.R.I.S. 300
- MidLife Crisis
- Super Diamond Mine
- Win A Million |
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Call US/CA: 1-866-968-7946
/ 1-866-658-9751
UK: 0-800-917-5205 / International: +506-290-8929 |
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