| General FAQ. | Technical FAQ. | Banking FAQ. | Security FAQs |
General FAQ.:
| 01. Q: What is Virtual Casino? |
| Virtual Casino is a group of online casinos providing true-to-life Vegas style gaming action in the comfort and privacy of your own home. All casinos under the group utilize Virtual Casino software, powered by REAL TIME GAMING. |
| 02. Q: How do I get started? |
First, open an account with us by downloading the free Virtual Casino software located on the website home page. Once downloaded, the Virtual Casino logo will appear on your desktop. Select "New Account" and enter your desired username and password along with your contact information. Please note that your password is case sensitive so pay close attention to the case in which it is entered to ensure a successful first login. Now that your account has been created, click on the Virtual Casino logo (V) on your desktop and enter the casino. You have the option of playing for fun, or wagering real money. If you have any problems downloading the Virtual Casino software, please refer to the technical FAQ's #1 and #2. Otherwise, you can e-mail support@casinosupportcenter.com for further assistance. For deposits and withdrawal options, please refer to question #1 of the Banking FAQ's, or the Bank Info section of the website. |
| 03. Q: What games do you offer? |
| We currently offer +100 games including: 6 forms of blackjack with multi hand option, Caribbean Poker, Craps, Keno, Tri-Card poker, Slot Machines, Baccarat, Let 'Em Ride, Pai Gow Poker, Red Dog, American and European Roulette, War, Video Poker, Multi Hand Video Poker. We also add new games as they become available. |
| 04. Q: Is this legal? |
| International law is very complex, and we do not know the specific laws that may apply to where you live. We operate under strict compliance with all local laws, and urge you to access our site only if you know that you are in compliance with your local laws regarding online gaming. International law and banking regulations require Virtual Casino to request players from The Czech Republic, Lithuania, Kazakhstan, Belarus, Thailand, Ukraine, Afghanistan, Yugoslavia, Costa Rica, Indonesia, Bulgaria, Iran, Iraq, Poland, Latvia, Estonia and Pakistan complete and return a "Fax Back Form". |
| 05. Q: Are my winnings reported for tax purposes? |
| All transactions are strictly confidential. We will not report any activity to any government agency. |
| 06. Q: What currencies do you accept? |
| All wagering is done in U.S. dollars. However, you may make a deposit with any currency you like and we will be glad to credit your account in U.S. dollars, at the true bank exchange rate. |
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Call Toll Free:
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UK:
0-800-917-5205
International:
+506-290-8929
