• Citadel Commerce: Citadel Commerce is a very secure way to pay.You may fund your account via e-check or credit cards while maintaining complete privacy. Please remember this has a 5 day wait on new accounts with them.
• Neteller: Neteller offers convenient money transfers and payment options to millions of merchants and people on the web. Use your VISA, MasterCard or your checking account to fund your Neteller account. Signup with Neteller and fund your account in one easy step.
• Fire Pay: Using FirePay is a little like using a debit card. You set up a web-based FirePay Personal Account where you deposit funds, and like a debit card, you can make purchases using those funds. One of the advantages of using FirePay is that online merchants never need to see your payment information. Plus it’s absolutely free for members – only merchants are charged a service fee.
• On Demand Funds: OnDemandFunds delivers real-time, live person, fully interactive solutions for both domestic and international customers, making it possible for up-to-the-minute funds transfer to be available across the globe. Just call toll free 1-866-669-4633. It's Safe, Easy and your bank won't block the transactions! When you are asked for our Merchant Number tell them “79687906".
• Credit Card - Visa/MasterCard: Credit card deposits may be made through our eCash processor from the Bank section of the casino. Just click on "deposit money", and enter your credit card information. Our financial transaction processor handles multiple alternative payment options. Because of that sometimes different Processor names may appear in your monthly statement.

All players must verify their identity before receiving winnings. We encourage players to send in their verification documentation as early as possible. We reward players having sent all necessary documentation prior to hitting a win by granting them a special no deposit required bonus. The bonus itself varies from player to player as it is in proportion to the deposit size and total amount of deposits made of the individual player. In addition, the player will have the added advantage of being able to use our special in house processor reserved only for our must trusted players.

The following is the required information:

For Players having deposited by credit card:

1. A completed FaxBack Form signed by the card holder. You may either CLICK HERE to retrieve your FaxBack Form or request it from: support@casinosupportcenter.com
2. A legible copy of the Player’s picture id.

Players having deposited by another method other than credit card
or are cashing out off of a free chip:

1. A legible copy of the Player’s picture id
2. A legible copy of the Player’s recent utility bill in their name and address

Please feel free to send the required documentation by FAX it to +506-296-7463 or Toll Free Fax number 1-888-579-4555. You may also scan and email it to efax@casinosupportcenter.com

There is a two-stage process when you make your withdrawal:

1. The first stage is getting the withdrawal approved. This will consist of verifying that wagering requirements have been met and that any bonus money has been used properly. The process normally takes approximately 3-5 business days unless approved unless extenuating circumstances occur beyond our control.
   
   
2. Stage two involves processing of the payment. This procedure takes approximately 2-3 business days depending on the method of deposit and payment you choose. The Casino will not be held responsible for delays in payouts in circumstanced that a player requests payment without having met all requirements stipulated and/or they have not sent in all necessary documentation to verify their identity. Please keep in mind that certain methods are not subject to the above time frame such as wire transfer, western union and overnight express check since they are only sent 1-3 times a month. It is advised that players must keep an active account to facilitate payments.

Follow these instructions:

• Look for the five-digit alphanumeric code in the e-mail or newsletter sent to your address.
• Log into the casino and click on the "cashier" button.
• Click on "Redeem Coupon", enter your coupon code and hit redeem. (You must redeem your coupon before you make your deposit.)
• Click on the "deposit" button and make your deposit.
• Enter the casino and complete the play through requirements (if there are any specified with the coupon).
• Log out of the cashier and into your favorite game. Your bonus will automatically be credited to your account. Once your bonus is credited, it is yours to either play with or withdraw.